Returns & Exchanges
At Something Went Wrong, we believe your shopping experience should be error-free, which is why we offer a 30-day window for returns on all items in their original condition. Whether the fit wasn't right or you simply changed your mind, we are here to help you find the perfect resolution.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing